Category 232
Discussion List
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Do custom components run faster in production digital assistant instances vs. development?Summary: Been experiencing slowness issues (lag of 20-30 seconds) when invoking custom component in an Oracle Web channel. When I use our production instance, the slowne…User_2025-02-05-15-39-51-170 21 views 2 comments 0 points Most recent by User_2025-02-05-15-39-51-170 Digital Assistant & Mobile -
Intent Match ButtonsSummary: I have a state within my flow that can work out if an intent match is between 50% and 90%. When this state is met, I offer the top 3 intent matches in the form … -
setting up aicSummary: Content (required): Version (include the version you are using, if applicable): Code Snippet (add any code snippets that support your topic, if applicable): -
How is the sales assistance experience compare to SFDC Chatter?Summary: Content (required): Version (include the version you are using, if applicable): Code Snippet (add any code snippets that support your topic, if applicable): -
ODA on Fusion Applications Metrics and EventsSummary: Retrieval of Metrics and Events for ODA Instance for Fusion Applications Content (required): Hi everyone May I ask if the following are possible on an Orale Dig…
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No Matches Were Found PromptSummary: I have a digital assistant that has a number of service and system skills based on the nature of the customers enquiry. Service skills such as benefits, council…
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Within Working Hours v Out With Working HoursSummary: Allow a flow to work out if a chat is within or out with working hours Content (required): I would like a flow to understand if a chat is within working hours o…
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Chatbot on MS SharepointSummary: I am trying to integrate a skill onto Microsoft Sharepoint but I can't seem to find a good tutorial or set of instructions to help with this. Can anyone provide…User_2025-02-12-02-37-16-676 1 view 0 comments 0 points Started by User_2025-02-12-02-37-16-676 Digital Assistant & Mobile
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How to pass bot user conversation history to Agent ?Summary: Hi, How can we pass the bot-user conversation history to become available to the called human agent ? Is is done from the Skill (Skill Conversation logging opti…User_2025-02-03-22-07-33-802 31 views 3 comments 0 points Most recent by Chris Kutler-Oracle Digital Assistant & Mobile
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Chatbot introduction and hands-on workshop series with Oracle Digital Assistant (Spanish) November 9Summary: hands-on Oracle Digital Assistant Training Content (required): Want to get started with Chatbots? Attend the introduction and hands-on workshops with Oracle Dig…Juergen Kress-Oracle 11 views 0 comments 0 points Started by Juergen Kress-Oracle Digital Assistant & Mobile -
Conversational AI helps ECHO achieve 400% ROIECHO Incorporated is a worldwide leader in the manufacturing of professional-grade, high-performance outdoor power equipment for commercial and homeowner use. ECHO produ…Juergen Kress-Oracle 11 views 0 comments 2 points Started by Juergen Kress-Oracle Digital Assistant & Mobile
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Some of the results from knowledge search is not related to searchTermSummary: Knowledge Search Component in Digital Assistant Content (required): I am using knowledge search component to see the related article in service cloud, however s…User_K8EOS 21 views 2 comments 0 points Most recent by Chris Kutler-Oracle Digital Assistant & Mobile